Pikora Support

Getting started

Building your first outfit

Tap the plus button, choose a category, and add a piece. You can photograph something you own, upload a picture from your phone, or tap Search the web to find an item on any shop's own website and take a screenshot of it. Backgrounds are removed automatically, on your phone, so pieces sit cleanly on the canvas.

Your wardrobe is private

Everything you import is saved privately to your library. It is not published, it is not added to any shared catalogue, and other people do not receive copies of it. It becomes visible only inside a look you deliberately choose to post.

Posting a look

When an outfit is ready, tap Post. You choose the occasion and whether other people may remix it. A posted look is public and carries your username. A private look stays yours.

Challenges, voting and ratings

Challenges run for a few days. Entries stay sealed while the challenge is open, so nobody can see what anybody else built until voting starts. Voting compares two looks at a time, and entries are shown a balanced number of times so a result does not simply reward whoever came up most often.

Ratings apply to the outfit, never to a person. Coins, status and badges follow from taking part.

Remixing

Remixing starts you from somebody else's layout. Their pieces appear as borrowed, and you import each one yourself before you can post your version. That is deliberate: the photographs belong to the shops they came from, and importing means you fetch your own copy rather than taking theirs.

Reporting and blocking

Every look, comment and profile has a report button, and you can block anyone, which hides their content from you. Reports are private and the other person is never told who reported them. We review every report and remove anything that breaks the rules.

If you are a rights holder and believe something infringes your copyright or trademark, see our Copyright and Intellectual Property Policy or write to ip@pikora.co.

Your account

Signing in

Pikora signs you in with a one time code sent to your email address. There is no password to remember or lose. If a code does not arrive, check your spam folder, then write to hello@pikora.co.

Notifications and email

Both are optional and both can be changed at any time in Settings. Turning them off does not affect anything else about your account.

Deleting your account

Use Delete account in Settings, or write to privacy@pikora.co. Your account, your wardrobe, your looks, your ratings and your saves are removed straight away rather than after a delay.

Something is not working

Tell us what you were doing and what happened, and include your phone model and iOS version if you can. hello@pikora.co. There is also a feedback option in Settings inside the app, which reaches the same place.

Pikora is operated by Erebouni Khachik, trading as Pikora by Erebouni Khachik, sole trader, VAT IT13726650966, Via Alfredo Catalani 43, 20131 Milan, Italy.
General enquiries hello@pikora.co · Data protection privacy@pikora.co · Intellectual property ip@pikora.co
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